2000 Opelousas Avenue New Orleans, La. 70114 Phone Number: (504) 697-8433
AC/S G-4
(504) 697-7400
Deputy G-4
(504) 697-7401
Logistics Chief
(504) 697-7352
Admin
(504) 697-8433
Ops & Plans Officer
(504) 697-8850
Supply Officer
(504) 697-8423
Maintenance Officer
(504) 697-8438
SMO Officer
(504) 697-8853
DMO Officer
(504) 697-8856
Welcome to Marine Forces Reserves (MARFORRES) Distribution Management Office (DMO), New Orleans Louisiana (NOLA) Website. The purpose of this site is to provide general information regarding services provided by your DMO. DMO MARFORRES proudly serves five Major Subordinate Commands (MSC); 4th MAW, 4th Division, 4th MLG, 4th FHG, and MFR/MFN, a total of over 160 units dispersed across the Continental United States (CONUS) including units located in Hawaii, Alaska and Puerto Rico. This is the busiest DMO office in the USMC where nearly 100,000 (30,000 per air request as well as 70,000 per bus request) and their equipment are moved annually for TAD purposes only. For this reason, it is important that our supported units understand the value of following the timeliness and submission of accurate information. They must do it right the first time.
Should you need additional information please contact us at the numbers listed below.
To provide reliable, timely, cost effective, and excellent transportation related services for DoD personnel and their equipment in the execution of official travel and in accordance with the Joint Travel Regulations (JTR), Defense Transportation Regulations (DTR) and the various MARFORRES Transportation policies.
DMO OIC: (504) 697-8856
DMO Chief: (504) 697-8734
Operations Chief: (504) 697-8882
TOT SNCOIC: (504) 697-8861
TOT Supervisor: (504) 697-8889
TOP Supervisor: (504) 697-8888
All temporary additional duty (TAD) travel requests are received from various units electronically via the defense travel system (DTS) and the training exercise and employment plan (TEEP)/transportation of people (TOP)/transportation of things (TOT) also known as T3. The T3 is the commander's management tool designed to identify required unit, personnel, equipment, and resources for the efficient and effective execution of training exercises, exercise deployments and non-TEEP funded movement of personnel and equipment. TEEP request must provide similar data provided on orders.
Click on this power point to get a step by step on Trip Case's. TRIPCASE.pptx
Click on this word document to get Tips for Smooth Travel. Tips for Smooth Travel.docx
MARFORRES DMO does not provide Personal Property services. The servicing office for HHGs is NAS JRB New Orleans, The Navy Household Goods is committed to providing excellent customer service for Permanent Change of Station (PCS) and other personal property related needs for service members and Department of Defense (DOD) civilians. Their Household Goods section (HHGs) processes applications for outbound personal property shipments, boats, and Privately-Owned Vehicles (POV’s); arranges temporary and non-temporary storage of HHG’s along with assisting with the processing and filing of personal property claims for damages.
400 Russel Ave Bldg 31 NAS JRB New Orleans, LA 70143 Phone Number: 855-HHG-MOVE (444-6683) Website: www.navsup.navy.mil/household Email: hhg_neworleans@navy.mil
Hours of Operations:
Monday, Tuesday, Thursday, and Friday 0800-1530
Wednesday, 0900-1530 due to training
Navy HHG Website: https://www.navsup.navy.mil/household
FACEBOOK: http://www.facebook.com/navyhhg
YOUTUBE: http://www.youtube.com/navyhhg
TWITTER: http://www.twitter.com/navyhhg
PINTEREST: http://www.pinterest.com/navyhhg
https://www.facebook.com/usmchouseholdgoods/
As is the case of DTS, T3 is a budgeting tool and a travel request system which enable Reserves units to route their travel requirements through their chain of command. The T3 system is maintained by the TEEP Manager.
T3 Tutorials can be found in this link:
https://mfrsharepoint.mcdsus.mcds.usmc.mil/g3-5/Ops-plans/SitePages/T3%20Training%20HTML5/index.html
Its an E-learning course similar to what we're used to seeing on MarineNet.
If you are a travel coordinator for your unit and require T3 access contact the following POCs;
TEEP Program Manager: 504-697-7327
TEEP Analyst: 504-697-7325
For flight cost estimates use the following link to search for GSA city pair costs then add 10% to the cost to have a best-estimate of the actual airfare.
https://cpsearch.fas.gsa.gov/cpsearch/search.do
Additionally Use an estimate of $50/day for rental cars.
You may also contact the TMC (CTO) for a cost estimate for airfare and rental car.
DTS users will submit their travel request via DTS. Non DTS users will submit their travel request via T3 (future plan is to transition from T3 to the defense transportation system-reserve (DTS-r) in January 2019). Additionally, non DTS users will generate their travel orders via the Marine Reserve Order Writing System (MRWOS). Civilian personnel will use DTS.
Individual travel request within CONUS or OCONUS can be submitted 30 days and 45 days respectively in advance with approved orders (DTS or MROWS). In cases where orders cannot be submitted with the initial request, orders must be approved NLT 15 days prior to the travel date. Travelers who fail to adhere to this timeline will result in their travel request being cancelled. This window will allow DMO reasonable time to identify travel request discrepancies and mitigate travel delays. All unticketed reservations will be cancelled by the airlines 72 business hours prior to travel date.
Note***Inactivated GTCC continues to be the main reason for cancellation of travel reservations.
All travel requests must include the following traveler information; rank, full name, date of birth, and EDIPI when making reservations.
Travelers will be provided a six alphabetic characters record locator once reservations are booked.
Travelers or unit requesters are encouraged to verify payment and issuance of e-tickets via https://www.tripcase.com by entering the traveler's last name and reservation code, a six alphabetic characters, NLT four (4) business days prior to the travel date.
GTCC holders must ensure their card is activated at a minimum of 10 days prior to travel.
All travelers with questions pertaining to individual travel should contact the listed numbers for Distribution Management Office during working hours (0730-1630 CST).
Travelers who do not receive their tickets 4 business days prior to their travel date can contact Alamo Travel via email at tvlrqst@alamotravel.com to check the status of their reservations. They can also contact Alamo Travel during working hours (0800-1630 CST) by phone at (866)593-5509.
Click on the Word Doc for the Authorization form for GTCC's. DMO CC Form.docx
Group travel is defined as 2 to 99 travelers traveling from and to same locations, same dates and same times. Group travel requests ISO mobilization (MOB), training exercise employment plan (TEEP), annual training (at) and drill, will arrange air transportation via DTS, or T3. DTS users will submit their travel request via DTS. Non DTS users will submit their travel request via the T3. Additionally, non DTS users will generate their orders via MROWS.
**Note: OCONUS travel requests for 100 or more passengers must be submitted to the strategic mobility office (SMO). SMO can be reached at: MFRG4SMO@USMC.MIL
Group travel requests within CONUS or OCONUS must be submitted 60 days and 45 days respectively in advance with approved orders (DTS or MROWS). In cases where orders cannot be submitted with the initial request, orders must be approved NLT 15 days prior to the travel date. Travelers who fail to adhere to this timeline will result in their travel request being cancelled. This window will allow DMO reasonable time to identify travel request discrepancies and mitigate travel delays. All unticketed reservations will be cancelled by the airlines 72 business hours prior to travel date.
It is paramount that travelers follow up on their travel request and ensure that their request is approved by their approving officials.
**Note inactivated GTCC continues to be the main reason for cancellation of travel reservations.
Travelers and units requesters are encouraged to verify payment and issuance of e-tickets via https://www.tripcase.com by entering the traveler's last name and reservation code, a six alphabetic characters, NLT four (4) business days prior to the travel date.
Travelers with government travel charge cards (GTCC) must ensure their card is activated NLT 10 days prior to travel. Travelers should not go the airport before confirming that they have a travel ticket.
All travelers with questions pertaining to individual travel should contact the listed numbers for the Distribution Management Office during working hours (0730-1630 CST) at the following numbers;
Travelers who do not receive their tickets 4 business days prior to their travel date can contact Alamo Travel via email at tvlrqst@alamotravel.com to check the status of their reservations. They can also contact Alamo Travel during working hours (0800-1630 CST) by phone at (866) 593-5509.
Commercial charter. Commercial charter planes are coordinated by DMO for the movement of 100 passengers or more for travel within CONUS. The T3 request is submitted the same way as a group movement. The below information is required on T3;
Departure date
Passenger count
Origin and destination
Per MCO 4650.39A, Chapter 3, page 3-2, 2.f. Emergency After-Hours Changes. All TAD travelers requesting a change to their flight arrangements after normal business hours shall obtain approval from competent command authority prior to contacting the CTO. Travelers shall provide the full name, grade, and billet of the command representative approving the flight change to the CTO. Travelers will be held personally accountable should they fail to gain approval prior to contacting the CTO. Commands shall notify DMO of changes to CBA billed reservations within one business day of approval.
This service is to be used in case of immediate assistance with travel requirement that cannot wait until the next business day.
Regular business hours is defined as 0730 to 1630 (CST/CDT), Monday through Friday.
Passenger that are currently in-transit and have an official reason to make changes to their travel can contact Alamo Travel only after obtaining approval from their Authorizing Official (AOs) and their respective MSCs G3.
Passengers that have not been ticketed due to admin oversight must first ensure that their GTCC is activated and have their PNR ready prior to contacting Alamo Travel.
Alamo Travel contact Information:
Toll free phone number: (866)593-5509
Travel inquiry: tvlrqst@alamotravel.com or www.alamotravel.com
Note: the above emails are only monitored during regular working hours.
Passengers that have not been ticketed due to an admin oversight, DTS or T3 users, and with or without their GTCC, and who require usage of the DMO CBA will need to provide the following information before DMO can take any action;
1. G3 Endorsement
2. Copy of your approved/authenticated orders
3. Whether requirement was submitted via DTS or T3 (if T3, provide id # and TON #)
4. GTCC#, and exp. date.
5. Justification from their AO of why they do not have a GTCC
6. Unit name
DMO can only be reached via email at: MFRDMOAFTERHOURS@USMC.MIL
Grade our service with a Score Card on the provided website: https://fs17.formsite.com/alamotravelgrp/form068880743/secure_index.html
The unit commander is the only one who can grant emergency leave. DMO does not determine whether or not a member is entitled to emergency leave. All emergency leave granted by the commander is funded.
Unless otherwise stated in travel orders as a mission requirement, a subcompact rental car will be selected.
Unit reps will submit their bus request to DMO via T3 (30) days prior to execution date. The passenger count for bus services is 15 or greater. (AMHS Ref: MFR Bus Policy DTG: 012010Z JUN 15) Unit reps must ensure the following information is accurate:
Unit reps must ensure the following information is accurate:
Identify type of movement, Mob, TEEP, at, drill or active duty
Identify one-way or round-trip
Submit a cost estimate (from historical data) or utilize the following link: http://uscoachways.com/cost-calculator.php
List unit’s POC contact phone numbers
Identify all excess cargo (anything in excess to the authorized commercial air.
Weapons, small arms, ammunition, hazmat, etc. must be annotated and identified in the request.
Upon verifying all the required information, DMO clerk will submit request to GOPAX for bids. Upon selecting and contracting the bus company, they will upload the contract information to T3 for the unit to be informed.
Units must follow up their bus request to ensure that the request makes it to DMO on a timely manner. Their MSC G3 and/or G4 are the approving officials for all bus movement requests. Therefore, any changes with the potential for increased costs, must be authorized by the G3/G4.
All units/travelers with questions pertaining to the commercial bus movement should contact DMO at (504)697-8882/81.
Final invoice submission: at the completion of all bus movements, the
following must be completed by DMO and unit rep to ensure timely payment of
services and to report the quality of bus company services.
Upon receiving the bus company invoice, DMO will schedule payment NLT five
(5) working days to the bus company.
Units are required to submit a report of carrier's performance Passenger
service (DD form 1341). Unit rep must upload this form to T3 NLT 24 hours after execution of the movement.
Failure to submit this form will delay the payment for services and will
require justification from the MSC COS.
**payments for bus movements will not be processed until service has been completed**
Upon receiving PCS orders, uniformed members/DOD civilians and their command sponsored dependents are authorized government travel to their next duty station, Home of Record (HOR) if separating, or Home of Selection (HOS) if retiring from the military.
Outbound Procedures
The first place to begin with procuring PCS travel from DMO is to conduct a PCS interview with their respective admin section or Installation Personnel Administration Center (IPAC) outbound section.
Once you complete the interview with IPAC outbound and turn in your transfer data sheet, they will send DMO a Port-Call Request (PCR) with you and your family’s information along with a flight window that includes two (2) Air Mobility Command (AMC) flight dates if traveling overseas.(Iwakuni, Okinawa, and Korea). Hawaii is considered CONUS travel.
The admin section or their IPAC will have to submit a T3 request for PCSing members and their families to procure their reservations. Upon AMC flight confirmation, DMO will contact the admin section or their IPAC and they will have to submit a T3 request for PCSing members and their families to request the connecting air segments to the AMC POE. DMO will then respond to their admin section or IPAC’s PCR with a complete Port-Call Confirmation (flight itinerary).
***For those sections that do not have T3 access, their IPAC personnel will submit their PCR to the PCS section in DMO. DMO will do the rest for them.***
Tickets are issued after receiving passengers GTCC and their endorsed Orders.
Per the Defense Travel Regulation (DTR) Part I Chapter 103 A2a, all DOD personnel are mandated to use the Patriot Express for overseas travel.
DMOs are directed by the Defense Traffic Management Regulation (DTR), and MCO P4600.41 to comply with and enforce travel policies, procedures and regulations pertaining to defense sponsored travel and transportation. This includes determining the availability or non-availability of government air transportation in connection with arranging international or transoceanic travel.
Travel Restrictions Marine Minute on DVIDS
https://www.dvidshub.net/video/749984/marine-minute-tis-pcs-season
Downloadable Travel Restrictions Marine Minute
https://cdn.dvidshub.net/media/video/2004/DOD_107791501/DOD_107791501-1024x576-1769k.mp4
Air Mobility Command-Patriot Express SEATTLE-TACOMA INTL / AMC PASSENGER GATEWAY Website: www.amc.af.mil/amctravel // Email Address: Seattle.Gateway@us.af.mil Operating Hours: 0700-1600, 7 days a week evenings on the nights of departures. Phone: 253-982-3504 Fax: 253-982-3243 Recording: 253-982-0555 DSN: 382-XXXX After 0100 on nights of flights please call 253-508-9547
Flight Destinations • SeaTac only has departures to Japan and Korea as follows: -Sunday: Misawa, Osan -Tuesday: Yokota, Osan -Thursday: Yokota, Iwakuni, Kadena
See the SeaTac Patriot Express Flier (as of Mar 15) - contains generic schedule and Space-A Roll Call info. Roll Call Time can be 0430 or 0530 based on time of year (due to Daylight Savings Time).
SEATTLE-TACOMA (SEA-TAC) INTL GATEWAY AMC flights in/out of SEA-TAC serve bases in Japan and Korea exclusively. Check-in counters for duty passengers are located adjacent to HAWAIIAN AIRLINES. Check-in time begins 6 hrs prior to departure. Duty passengers must be in line NLT 3 hrs 20 mins prior to scheduled departure. Space-A roll calls are conducted 3 hrs prior to departure at counters on the ticketing level. Currently, all departures are scheduled between 08:30L and 08:50L PDT on Tuesday, Thursday and Sunday.
SEA-TAC AREA LODGING (partial listing) Best Western: 425-226-1812 Clarion: 206-242-0200 (pets) Comfort Inn: 206-878-1100 Double Tree: 506-246-8600 Holiday Inn: 206-248-1000 La Quinta: 206-241-5211(pets) Radisson: 206-244-6666(pets) Ramada Limited: 206-244-8800(pets) Red Lion: 206-246-9733(pets) Red Roof Inn: 206-248-0981(pets)
BORDER CLEARANCE REQUIREMENTS Please ensure you have all required documents prior to show times (i.e., ID, passports, orders, etc.). To travel, active duty military require Military ID, civilians require passports and dependents aged 10 & over require dependent ID cards, no exceptions. Also, duty passengers must provide a copy of their PCS/travel orders at check-in. U.S.
Department of State Seattle Passport Office: 206-808-5700. Foreign Clearance Guide: www.fcg.pentagon.mil/fcg/fcg.htm
BAGGAGE ALLOWANCE/RESTRICTIONS All passengers are allowed 2 free checked bags (70 lbs each, 140 lbs total). Size limit is 62 linear inches. Duty passengers are allowed excess baggage, but fees apply. Tariff rate is currently $116 for each excess bag/$116 for each overweight bag. Some exceptions apply. Note: tariff rate subject to change without notice. Each passenger is permitted to hand-carry one article (small luggage, garment bag, backpack, etc.) and one personal item (cosmetic case, purse, briefcase, small box, package, etc.) for storage in the passenger cabin area. The weight of these items shall not be considered as part of the passenger’s baggage authorization. Hand-carried items shall be no larger than 45 linear inches and must fit under the passenger’s seat or in the overhead compartment. For carry-on/checked prohibited items guidance see: http://www.tsa.gov
ADDITIONAL TARIFFS/FEES Space-A Head Tax: $16.10 per person Pet Fees: 0-70 lbs = $116, 71-140 lbs = $232, 141-150 lbs (max) = $348
The USO Northwest’s Sea-Tac Center at the Seattle-Tacoma International Airport provides military members and their families with these amenities.
Food & Beverages • Beverages • Coffee & Tea • Snacks
Connectivity • CAC Readers • Charging Stations • Computers & Laptops • DSN Phone • Fax Machines • Phones • Printers • Skype • Wi-Fi
Multimedia & Gaming • TV & Cable • Xbox One
Rest & Relaxation • Bathrooms • Beds & Bunks • Board & Table Games • Children’s Play Area • Event & Sports Tickets • Library • Lounge • Playing Cards • Showers • Toiletries
Travel Services & Gifts • Flight Time Boards • Greeting Cards • Information Desk • Local Information • Lost & Found • Luggage Storage • Open 24 Hours • Transportation Information
Please reference and utilize the links provided below. https://www.facebook.com/SeaTacAmcPassengerTerminal/ https://northwest.uso.org/sea-tac https://www.portseattle.org/sea-tac http://www.spacea.net/seattle-tacoma-iap-seatac http://www.mcchord.af.mil/About-Us/Space-A/
Transportation is an entitlement for travel of civilians, military personnel and/or dependents. The nature (accompanied/unaccompanied) and duration of the individual's assignment to a particular station determine the legal right to one or more of the allowances. Travel and transportation allowances authorized at government expense for military and civilian personnel are prescribed by the JTR. The JTR is implemented by the Secretaries of the Armed Services in accordance with authority contained in public law. They are regarded as statutory regulations having the force and effect of law. The JTR must be used in determining entitlement of military and civilian personnel of the Marine Corps to travel and transportation allowances at government expense.
Marine Corps policy requires travel be directed only when it is in the best interest of the government.
Official orders establish the authorization for official travel and transportation at the government’s expense and provides the basis for the traveler's reimbursement. Original orders must be endorsed to describe transportation furnished. Personnel traveling on official business are expected to exercise prudence in incurring travel expenses.
Commercial transportation shall be employed for the travel of persons between points within CONUS when such transportation is readily available and capable of meeting mission requirements. Travel by other modes, such as passenger vehicle, may be authorized as advantageous only when the use of common carrier transportation would seriously interfere with the performance of official business, impose an undue hardship on the traveler, or when the total cost by common carrier would exceed the cost by some other method of transportation.
Order writing activities/administrative officers and individuals shall contact the Passenger Travel section at 504-697-8883 to identify travel requirements as soon as Official or Web orders are received.
Air Mobility Command (AMC) is mandated for all service members traveling to an overseas (OCONUS) location.
The commercial transportation industry is an important supplement to the Defense Transportation System, and interface with the industry must be made in a responsible manner. When commercial carriers offer assets in response to valid DoD requirements, these assets are unavailable for commercial use. The carrier is, in many cases, turning away potential revenue from the civilian sector in order to move military requirements. If reservations are canceled at the last minute, the carrier either is unable to sell or has difficulty selling seats. Accordingly, when commercial reservations are made, there must be a valid requirement and a clear intent to execute the travel via this means. Without the utmost of integrity in dealing with commercial carriers, DMO's cannot establish the credibility and trust essential in time of actual emergency.
All Marine Corps sponsored travelers, to include infants, are entitled to a separate seat when traveling on government and government-procured transportation. Infants shall be transported in appropriate infant seats for safety purposes.
The government remains obligated to use contract carriers unless they fail to meet mission needs or qualify under one of the exceptions listed below. Space or scheduled flights were not available in time to accomplish the purpose of travel. Use of contract service would require the traveler to incur unnecessary overnight lodging costs which would increase the total cost of the trip; or The contractor's flight schedule is inconsistent with/will not meet mission requirements or where applicable, does not allow travel during normal working hours; or A non-contract carrier offers a lower fare available to the general public, the use of which will result in a lower total trip cost to the Government, to include the combined costs of transportation, lodging, meals and related expenses, provided the unit is prepared to accept the penalties when this travel is selected and subsequently cancelled for any reason.
Carrier tariffs prohibit use of contract fares for circuitous travel and personal use. Transportation costs in excess of transportation from origin to destination via the most direct route cannot be charged to the GTR.
Airlines offer restricted fares at a far lower price than unrestricted fares. These fares are often cheaper than government contract fares; however, the restrictions make them an undesirable option. The restrictions may include various travel requirements such as round trip and minimum stay, as well as penalties for change and/or cancellation. These fares have penalties that apply when a ticket/itinerary is changed or canceled. Penalties normally range from 25 to 100 percent of the value of the ticket. Restricted airfares lower than contract airfares may be authorized by the TMO when they meet mission requirements, the restrictions are acceptable to the command, and they do not place an unavoidable burden on the travelers. The lower fare(s) may be used based on an application of exception number 3 above. TMO will not select a non-contract fare with restrictions when a government contract fare exists unless requested by the command for TAD travel. When a restricted fare is requested by the unit, this information will be requested in the travel orders using the statement "Restricted fare requested and, if levied, cancellation/penalty fee authorized by (activity name)." This statement acknowledges the fact that the order-issuing authority understands the risks involved and accepts the fact that if the orders are canceled or modified after issuance of tickets, the penalty fee will be charged against their travel funds whether or not travel is performed. Application of the Administrative Service Fee. Administrative service fees levied by airlines on restricted fares are not payable by the government unless the change was the result of an official action. The traveler will require written justification (orders modification, etc.) to substantiate the change.
**Changes for personal convenience are paid by the traveler**
Consistent with DoD policy, Marine Corps sponsored travelers who are authorized to use commercial air carriers within or outside the United States for official business will use less than first-class accommodations. Approving Authority for the Use of First-Class Air Accommodations. Regardless of rank when circumstances require first-class air travel, authorization must be obtained from the Secretary of the Navy via the Commandant of the Marine Corps (Code MMOS). Procedures/Circumstances Required for First-Class Air Travel. First-class air travel can only be used when exceptional circumstances dictate use of this class accommodation. Such circumstances primarily involve considerations of security and when travel must be performed at a specific time and no other accommodations are available. Authorization for the use of first-class air accommodations shall be made in advance of the actual travel unless extenuating circumstances or emergency situations make advance authorization impossible. If advance authorization cannot be obtained, written approval from the CMC, Code MMOS shall be obtained at the earliest possible time. Prior authorization or subsequent approval not required when:
First-class is the only service offered between origin and destination, including connecting points. The traveler must certify the single class of service on the travel voucher.
A traveler wishes to fly first-class, paying the additional charge to the carrier or CTO from personal funds.
Blanket approval (prior authorization or subsequent approval not required) when:
The Chief of Mortuary Affairs determines that coach class accommodations for person escorting remains will not allow arrival in time to meet funeral home and burial commitments.
Marine Corps escort officers are required to accompany foreign military officers, provided all costs are paid from foreign military sales funds.
Blanket Authority Granted to Individuals. The Secretary of the Navy may grant blanket authority to an individual for use of first-class travel on a continuing basis. This is done only in exceptional cases of unquestionable justification, such as a physically handicapped person incapable of traveling in less than first-class accommodations. When travel occurs under such authority, it is required that the date of the blanket authority, date of travel and the route traveled be reported to the Commandant of the Marine Corps (Code MMOS). Documentation and Reporting First Class Travel. In all cases, proper documentation must be maintained to support first-class travel. The transportation endorsement to the original orders shall contain the reason for use of first-class accommodations and the approving agency. In the absence of authorization or approval, the traveler is responsible for all additional costs resulting from the use of first-class travel.
Business class travel will only be arranged for the following circumstances. If coach class is not available and the only other alternative that would meet the mission is the use of foreign flag air transportation, the local transportation officer or appropriate authority may approve business class travel on U.S. flag air carriers. This policy applies to all personnel traveling on official business. The T/O will endorse the original orders accordingly. Business class travel is required to support mission requirements. The order writer must place a statement in the original orders indicating “mission requirement requires business class accommodations”. Flights in excess of 14 hours alone do not support the use of business class unless the orders contain a statement indicating business class required to support mission requirements. Coach or economy class is the only level of service authorized for domestic flights. This policy applies to Foreign Military Sales (FMS).
These payments, made because of airline over bookings, are distinguishable from penalty payments and can be retained by the traveler if he or she voluntarily relinquishes a seat on the condition that:
· The surrendering of the seat does not interfere with the performance of the traveler's official duties or mission accomplishment.
· Any additional travel expense incurred must be offset against such compensation by the traveler.
· If giving up the seat delays the traveler, the traveler is responsible for any lost time which may occur.
Participation in frequent flier programs is voluntary. A single account for government generated miles is required. Programs containing both official and unofficial miles are the property of the government per the JTR.
Obtaining transportation on other than the least cost carrier, based upon the uncertain potential that such a decision would ultimately result in a cost savings, is not authorized. Official transportation will not be arranged on a carrier solely to obtain frequent flier points, free tickets, and any other amenities or gifts.
To the maximum extent practical, overall travel costs should be reduced by using benefits earned through frequent traveler programs to obtain free airline tickets, rooms, and rental vehicles. However, the member may elect to use earned mileage credits for accommodation upgrades while on official government travel.
Official travelers may accept free upgrading of service to first-class, membership in clubs and check-cashing privileges.
An official passport is issued to an official or employee of the U.S. Government proceeding abroad in the discharge of official duties. Where appropriate, dependents of such persons may be issued official passports. A no-fee military dependent passport is valid only for use in connection with the bearer’s residence abroad and as a dependent of a member of the American military or naval forces outside the United States.
Official/No Fee Passport Application Procedures Passport applications are only accepted by appointments, Monday thru Friday 0800-1600.
Phone: 504-697-8883/88/89
Units requesting assistance for groups larger than 25 members must contact the G4 Ops section to coordinate the approval for the passport agent to travel to their site.
The following documentation is required for the application of official and no-fee military dependent passports:
PASSPORT CHECKLIST
• DS 11 or DS 82 Application • (2) 2x2 passport photos (can be obtained at combat camera) • United States birth certificate or citizenship evidence • Orders or Waiver Letter from Special Issuance Authority • Copy of Sponsor Military ID Card (back and front)
Turnaround time for passports is 6-8 weeks. Turnaround time for Visas is 3-4 weeks.
• Step 1: Go to www.travel.state.gov to complete and print out DS 11( if utilizing a Birth Certificate) or DS 82 (if utilizing another Passport) Form must be completed on the website and include bar code.
• Step 2: (2) 2x2 Passport Photos (White background, no eye glasses, and appropriate shirt. Pictures can be taken at Base Combat Camera with providing a DD 1056).
• Step 3: Certified Birth Verification (Birth certificate, Naturalization certificate, Consular report of birth abroad or Current Passport (only if submitting DS 82). (NO ABSTRACT birth certificates or Birth Cards will be accepted). • Step 4: Copy of Military ID card, back and front (Dependents must also, have a copy of Sponsors ID).
*NOTE: DS 11 or DS 82 MUST reflect the same EXACT information on the DD 1056
ADDITIONAL DOCUMENTS FOR DEPENDENTS
- Marriage Certificate or Court papers if Legal name change occurred
DEPENDANT CHILDREN PASSPORT
- BOTH PARENTS MUST BE PRESENT if NOT then a Notarized DS 3053 with valid ID or Original Power of Attorney or Supporting Court documents for Sole Legal Custody
- MINORS (under 16yrs) Original Birth Certificate (can be born abroad)
All supporting documents must be originals.
The DMO office does not process leisure passport applications. Applicants for leisure passport must contact the post office for information.
*abstract for the state of California, Georgia and birth certificate cards from Texas are not acceptable birth certificates; you will need a long form.*
Appointments for passport processing off-site for groups of 25 or more applicants can be requested by contacting DMO passenger travel section at (504) 697-8883/88/89.
Expedite letters will only be accepted if it is in the correct format, sufficient justification warrant expediting passport application request, signed by a general officer (GO) or senior executive service (SES) equivalent, no by direction. This only applies if departure is within 30 days.
Applies to military members only and must be signed by an O-6 or above within your chain of command.
Expedite letters cannot be used to expedite a visa request.
Personnel in arrears for child support may be denied issuance of passport.
We have received instructions from the Department of Defense Passport and
Visa Office. Official Passport will be issued to only those individuals
traveling to nations that requires the issue of official passport as
indicated in the Electronic Foreign Guide.
https://passportmatters.army.mil/Default.aspx
Freight section, also known as TOT, provides the Freight Distribution Management functions necessary to support the various MSCs at MARFORRES and their subordinate units. This entails the coordination for movement of all their equipment through The Defense Transportation System (DTS) and the Small Package Carrier, as well as assisting them with the use of their local DMOs/TMOs.
The Freight section assist requesting units with their transportation requirements. All request for movement will be submitted by requesting unit via the T3. Upon the approval of the movement request on T3, DMO will select the carrier, upload the CBL into T3 and coordinate the movement with the carrier and the unit rep. DMO will provide guidance to requesting units with the completion of required shipping documents. Ultimately it is the MSC and unit responsibility to comply with the all required shipping documents such as the DD 1149, Military Shipping labels (DD Form 1387), Signature And Tally Record (DD Form 1907), DD Form 1384 IOT be in compliance with Military Standard Transportation and Movement Procedures (MILSTAMP) and Defense Transportation Regulation (DTR) 4500.9R, for all movement of freight and government equipment.
Units must include the following dimensional data in their T3 request: weight, height, width, NSN, and nomenclature.
Timelines:
1) 30 days prior to shipment date for CONUS exercise/event.
2) 60 days prior to shipment date for OCONUS.
3) 7 days prior to shipment date for Small Package Program (SPP). A small Package is any shipment under 150 lbs, and cannot exceeds a girth (length + width + height) of 130 inches, nor valued higher than $50,000.00.
Request must be submitted into the T3 database as a TEEP request. TEEP request must be approved and TOT request generated before movement will be scheduled.
Units are reminded weapons and sensitive material can only be shipped utilizing a Surface Deployment and Distribution Command (SDDC) approved, bonded carrier. Persons receiving weapons and sensitive material must be pre-designated Responsible Officers, assigned in writing, and members of the unit's advance party. Direct all questions to the MARFORRES G-4.
Units are required to liquidate TOT Bills of Laden within 3 working days of delivery. The MSCs are ultimately responsible for ensuring this process is completed.
For Guidance on how to create a TCN Click on the provided Power Point. How to Create A TCN.pptx
Tips for a Smooth TOT Movement Request
MFR DMO Coordinated T3 TOT Request
Submit T3 TOT request 30 days and 7 days for Small Package Program (SPP) request prior to the actual pick-up date.
Ensure the TOT request has accurate addresses and Point of Contact (POC) Information at origin and destination.
Ensure T3 request has correct dimensional data (length, width and height) in inches, nomenclature, and serial numbers of serialized gear being shipped.
Unit MUST attached a DD Form 1750 (packing list) for all containerized gear (i.e. QUADCON, Tri-Wall Box)
Unit MUST attached an equipment load plan for unit moves, TEEP Events, ATs and the movement of unit’s property requiring the movement to consist of more than one Truck.
If unit is requesting Material Handling Equipment (MHE) support, provide comments stating the type of MHE that’s required (i.e. 10K forklift, crane, etc.).
Units should contact MFR Contracting office to establish a contract for the type of MHE required to load/or unload their assets and not just rely on DMO.
Units assigned/or located on a military installation should establish communication with the host base to obtain access in the form of an ISSA, MOA or MOU to the require MHE to load/unload.
Unit’s Reps must continue to follow up on their TOT request and not just fire and forget.
Once MFR DMO create the CBLs the document(s) will be uploaded into T3 for retrieval.
Unit must download and print the CBL(s) and have it available upon the carrier’s driver(s) arrival.
When the carrier’s driver picking up the freight arrived, annotate the date and time on the CBL
Ensure the correct CBL is given to the right carrier’s driver annotated on the CBL.
Ensure the carrier’s driver legibly signs and date the CBL
As the freight is being loaded, ensure it is correctly counted and matched against the CBL
The unit gear must be load I.A.W. the data annotated on the CBL; no exceptions and no add on
CBL’s will be uploaded into T3 within 5 days prior to the pick-up date
If CBLs are not available in T3 within 72 hours of the scheduled pick-up date contact your respective MSC.
If any discrepancies occur, identify it and notify your MSC immediately.
Upload a signed and dated copy of the CBLs within T3 within 72 hours of the scheduled pick up date for reconciliation
If shipping HAZMAT the additional documents are required:
DD Form 626, Motor Vehicle Inspection (Transporting Hazardous Materials) are used for transportation of any placarded amount of HAZMAT.
DD Form 2890, DoD Multimodal Dangerous goods Declaration (Motor, Military and Commercial Vessel movement)
Shipper’s Declaration for Dangerous Goods (Military and Commercial Air Movements)
DD Form 1907 (Signature and Tally Records) for AA&E
Ammunition and Explosive movement requires the unit to provide DMO with the DODIC and Lot Number along with the properly completed HAZMAT Form listed in bullet 21.
If shipping cargo requiring Transportation Security Services (BONDED), the additional documents are required:
DD Form 1907
DD Form 1387-2 (Special Handling Data/Certification) used for Military Air Movements
DMO will provide DD Form 626 and Report of Shipment (REPSHIP)
Bonded cargo must be placed in a locked and sealed container. The container must be sealed with a serialized bolt seal (NSN: 5340 01 260 9935//5340-01-542-7347//5340-01-542-7359)
For additional security, the shipper may employ a cable seal (NSN: 5340-00-084-1570) in figure 8 configuration at the top of the container or vehicle.
Local DMO coordinated movement (Non-CMOS Request)
Above bullet 1-24 applies.
Be sure to follow your request through, once approved take all required documentation into the Local DMO I.A.W. the local DMO, ITO, TMO or TO timelines.
Forward a copy of the signed and date CBL(s) to the local DMO for their records.
If any problems arise ensure to contact your MSC who will contact MARFORRES DMO.
Short Notice TOT Requests (15 days or less) process
All of the above applies but followed up with an email to your MSC.
All updates will be communicated via T3. Only MSC can contact DMO
Biggest Trend:
Inaccurate dimensional data and weights
Improper item descriptions
Late submission
Units not getting correct information back to DMO in a timely manner
DMO Freight personnel will use DTRs to identify and report carriers who fail to provide contracted services and do not meet standard performances. Using units, are responsible for contacting DMO Freight to inform of quality of carriers performance.
1. GLOBAL FREIGHT MANAGEMENT (GFM): The GFM applications work together to automate the Department of Defense (DoD) freight shipment process. These tools can significantly enhance users'
ability to conduct business efficiently by supporting the day-to-day processing of shipments. The GFM application suite consists of shipper programs and carrier programs (both of which include monitoring and intervention capabilities for SDDC operational personnel)
2. CARGO MOVEMENT OPERATIONS SYSTEMS (CMOS). This system provides transportation units the capability to maintain and transmit data to control, document, and manage assets moving within the DoD Transportation System. The system includes the capability to manage outbound cargo movements for day to day operations and the capability to support the deployment of forces and associated cargo.
6. SYNCADA. Fast, expert electronic payment accessible via the internet. This system provides electronic payment of freight bills and invoices. With the POWERTRACK system, both shippers and carriers benefit by eliminating the costly need for reconciling freight bills and invoices. Carriers can receive electronic payment for freight shipment as soon as 24 hours after delivery. Shippers receive an itemized billing statement for all freight payments made through POWERTRACK.
For cost estimates please include the following: Length x Width x Height, Weight, pick up location and destination.