What is request mast
Request Mast includes both the right of the member to directly communicate grievances to their Commanding Officer and the requirement that the Commanding Officer consider the matter and personally respond to the member requesting mast.
Request Mast provides a member the opportunity to communicate not only with his or her immediate Commanding Officer, but also with any superior Commanding Officer in the chain of command up to and including the member's immediate Commanding General. Request Mast also provides Commanding Officers with firsthand knowledge of the morale and general welfare of the command.
Who can request Mast
All Marine Corps members should first make every effort to address offending behavior directly with the party responsible, verbally or in writing. You can also discuss the matter with your immediate supervisor and request assistance. If you are unable to resolve the issue informally, you have the right to Request Mast.
Can a Commanding Officer deny a Request Mast application
A Commanding Officer may deny a Request Mast application if there is another specific avenue of redress available to the member. The Commanding Officer should explain to the member why he/she denied the Request Mast application and, if appropriate, explain the procedure the member should follow to resolve the issue.
Who do I Request Mast to
Aside from your immediate Commanding Officer, you can also Request Mast to the first General Officer in your chain of command. You cannot submit a Request Mast directly to the Commander of Marine Forces Reserve, without allowing your Commanding General to resolve the matter first. The only exception to this policy are Marines assigned to Headquarters Battalion, Marine Forces Reserve, New Orleans, LA.
How do I submit a Request Mast application
Complete the Request Mast Application form NAVMC 11296(Rev.05-19) and submit it through the chain of command to the Commanding Officer. For assistance, contact your legal office or the appropriate Command Inspector General.
Command Inspector General
4TH Floor, Rm. 4E7200
2000 Opelousas Ave.
New Orleans, La. 70114-1500
MARFORRES HOTLINE
Phone: 1-800-295-2712
Fax: 504-697-9775
mfr_hotlines@usmc.mil