1stSgt Pagan is a native of San Juan, Puerto Rico. She enlisted in the Marine Corps in September 2007. Private First Class (PFC) Pagan graduated from Marine Corps Recruit Depot, Parris Island, SC, on December 21, 2007. After graduating recruit training, PFC Pagan attended Marine Combat Training in Camp Lejeune, NC, and graduated in February 2008. PFC Pagan proceeded to Naval Air Station Meridian, MS, for Aircraft Maintenance Administration school. Upon her completion of the Military Occupational Specialty (MOS) School, PFC Pagan was meritoriously promoted to Lance Corporal (LCpI) and was designated as an Aircraft Maintenance Administration Specialist (AMAS) and proceeded to 1st Marine Air Wing (MAW), Okinawa, Japan.
Upon reporting to 1st MAW, LCpl Pagan received orders to Marine Medium Tiltrotor Squadron (HMM) 265, Marine Aircraft Group (MAG) 36, in Futenma, Okinawa, Japan. While assigned to HMM-265, she obtained her signature authority qualifications for the aircraft logbooks and promoted to Corporal, then in 2009 meritoriously promoted to Sergeant (Sgt). Sgt Pagan served as the Noncommissioned Officer in Charge (NCOIC) for two humanitarian deployments which includes Philippines, Indonesia, and Thailand. Upon completion of those deployments, she received orders to 3rd MAW in San Diego CA, as the AMAS.
In October 2010, Sgt Pagan attended Recruiter's School, Marine Corps Recruit Depot San Diego, CA, and graduated in December 2010 with orders assigning her to Marine Corps Recruiting Station Los Angeles (RS-LA) CA. Sgt Pagan executed the duties and responsibilities as an enlisted recruiter. In 2011 she was reassigned to the Officer Selection Team and performed the duties and responsibilities as Officer Selection Assistant for RS-LA. Upon completion of a successful recruiting tour in November 2013, Sgt Pagan received orders to Marine Aviation Logistics Squadron (MALS) 24 in Hawaii.
While assigned to MALS-24, Sgt Pagan assumed the duties as the AMAS NCOIC. She attended her first Weapons and Tactics Instructor Course and selected as the Detachment NCOIC for MAG-24. In December 2014, she got promoted to Staff Sergeant (SSgt). SSgt Pagan attended the Naval Air Technical Training Center in March 2015, and obtained the Data Analyst qualifications and received the MOS of 6049. She was assigned as the Data Analyst for MALS-24 while performing the duties as the SNCOIC in which she obtained Bravo/Zulu on the Database program and on-track in all programs under her leadership/supervision.
In November 2016, SSgt Pagan was reassigned to Marine Operational Test and Evaluation Squadron 1 (VMX-1) and assumed the responsibilities as the VMX-1 Aircraft Maintenance Data Specialist (AMDS) Division Chief within the new F-35 Aircraft community. In January 2018, she completed a Detachment to Eielson AFB, Alaska. On October 1st, SSgt Pagan was promoted to Gunnery Sergeant (GySgt).
Next, she received orders to the Staff Noncommissioned Officer Academy at Camp Pendleton, CA and assumed the responsibilities as a Faculty Advisor for the Advanced and Sergeant School. GySgt Pagan earned qualification as a Master Faculty Advisor and became the Chief Faculty Advisor for Advanced School.
In, December 2021, GySgt Pagan executed new orders to MALS-39, where she served for two years and one month as the AMDS SNCOIC and the Maintenance Data Analyst in support of MAG-39 and their nine squadrons. On January 29, 2024, GySgt Pagan got frocked to the rank of First Sergeant (1stSgt) and was reassigned to First Low Air Altitude Defense Battalion (1st LAAD Bn) in Kaneohe Bay, Hawaii. In February 2024, First Sergeant Pagan was assigned to Battery A, 1st LAAD Bn. In January 2026, she reported to Battery F, 2d Battalion, 14th Marines as the Unit Senior Enlisted Leader.
1stSgt Pagan's personal awards includes a Navy and Marine Corps Commendation Medal with one gold star, Navy and Marine Corps Achievement Medal with one gold star, Humanitarian Service Medal with one bronze star. 1stSgt Pagan's education includes a Graduate degree in Master's in Business Administration with majors in Industrial Management and Human Resources. Undergraduate degree in Bachelor of Business Administration with majors in Industrial Management, Human Resources Management, and Management.